Everything was fantastic. All hotel staff, including room service boys were very cooperative, polite and always sorted out our requests. Although it was a buffet style breakfast, however. waiters at breakfast hall always asked us whether if anything is required at Table or not. All waiters possess humble personalities.
Masood
December 2023
- Amazing location, few steps to Almasjid Alnabawi, too many restaurants, shops and mall around the hotel, easy access to Almasjid Alnabawi - Clean room, comfy bed, good smell all over the hotel, quiet, espresso machine n room, nice view - The greatest breakfast I have ever seen, variety and the best quality of food and drinks (many types of cheese, dairy products, fruits, salad, fresh juice, cooked food, bakery corner, foul and falafel corner and more .. ), very delicious - So friendly, helpful and professional staff. Special thanks to Ms. Manal at guests relations, Mr. Mohammed Albloushi from IHG and the cute girl in the Almunawara gift shop, I don’t have her nam, thank you so much.
Enas
July 2024
The staff was excellent, shout out to Hamid at the front desk. Him and everyone we spoke to were courteous and respectful and extremely helpful. Location wise, it is literally a stone's throw away from the women's gate which was helpful for my elderly parents.
Traveller74
November 2023
the Staff made me feel like home. I was there to visit the Madeena haram mosque and the location is superb! my room was fantastic overlooking the mosque!
Yasmin
February 2023
Directly in front of the Prophet Mosque, specifically to a women gate/area which is a plus if you traveling with women. Breakfast had nice varieties and was of high quality. Room was spacious and clean and the haram view was breathtaking. There are tons of shops near by and some good food spots but it tends to be very crowded all the time (especially after prayers) so I recommend including dinner in your reservation Madinah Train station is 15-20 minutes away by car which is important for people coming from or going to Makkah
Adham
December 2024
Location
Haseeb
October 2024
The Location of Dar Al Iman Hotel is exceptional. It is in fact a wonderful location as its gate is directly facing the gate of Masjid Al Nabawi, especially the women prayer door 16. The Hotel ground is considered a part of the holy Masjid Al Nabawi. There is no better Hotel location for guests seeking prayer on time in the prophet mosque. The room was spacious and wide, very well equipped with everything we needed during our stay, offering a beautiful view of the central city area of Al Madinah. The beds were very comfortable. The room and its private bathroom were also modern and clean. The star of this Hotel is its staff, especially the Rotana restaurant staff starting from the Head Chef of the Kitchen and ending by the youngest waiter trainee in the restaurant hall. All meals in the restaurant (Breakfast, lunch and dinner) exceeded our expectations. This restaurant, overlooking the holy Masjid Al Nabawi offered us the best dining experience ever, from the exceptional quality of the food served in the open buffet, to the variety of choices, to the presentation of food that feeds the eyes before the mouth, to the outmost cleanliness and the outstanding service from all the staff members to the restaurant guests. We would like to heartfully thank every single person who made our stay an unforgettable one, just to name a few: Mr. Mohamed Al Motairy from the customer service for his helpfulness and positive attitude towards his guests as well as his team members. Mr. Awad, Captain Touqeer Alam, Captain Falahy and Trainee Sayed Abdullah for their excellent service at the restaurant. Mr. Mintu Miah from the House Keeping. Ms. Dhay for her warm welcoming and kindness.
Heba
November 2024
Alhamdulillah my family and I had an amazing experience here. We were able to get a royal suite room which had 4 bedrooms officially and also a small 5th bedroom which is really meant for servants/help which we did not utilize. There were a total of 2 en suite bedrooms and then 2 bedrooms had a bathroom directly outside of them in the hallway. There was a 5th bathroom that was close to the living/foyer area. The appearance had more of a classic look instead of modern. The kitchen was a little outdated but honestly it was very clean. The furniture had more of a classic look but well kept and not falling apart. Staff was tremendous in all aspects. The reception staff, cleaners, restaurant staff all went above and beyond at every opportunity. They made the stay amazing. One of our large group members had a momentary health issue and the restaurant staff was extremely helpful which speaks a lot in a time of an emergency. The concierge kept helping my wife in booking her rawdah appointment and kept checking in constantly even though that was not an absolute necessity within her job. The proximity of the hotel to the masjid itself was amazing. It was so easy to get inside of the masjid without having to leave extremely far in advance. Inshallah I will plan on staying here again in the future. Overall, my family and I which included myself, my wife, my 4 children, my parents, and my in-laws all had an amazing time at this property. Only negative is that the breakfast could have had more meat options but honestly there were a lot of options in regards to cheeses, non-meat entrees, juices, salads, yogurts, eggs, breads, pastries just to name a few items. I am a big meat eater and there were typically only a few meat items. With that being said, it is breakfast so I can not flaw them too much there. Honestly, no other issues/problems we encountered. Overall very happy as I stated earlier. Inshallah plan to come back again in the future if Allah wills.
Mohammed
December 2024
The location was fantastic, conveniently close to the mosque, making it easy to attend all the prayers. We took a tour arranged by the hotel, guided by Ziad, a young and knowledgeable Pakistani gentleman. He provided a concise and insightful historical background during the tour. The hotel-organized tour was far superior to the bus tour.
Hussain
December 2024
This was my second stay here in the last two years, and once again, it exceeded my expectations! The experience was phenomenal, and I thoroughly enjoyed my time with family. I’d like to extend my heartfelt thanks to the incredible team for making our stay so memorable. Special appreciation to Duty Manager Obai, Hamid at the front desk, and Bayan, the Concierge Manager, for their outstanding service and attention to detail. Their professionalism and warmth truly enhanced our experience. I look forward to returning for another fantastic stay!
Syed
January 2025
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